Typical job
A resident notices a bald-faced hornet nest
The crew reviews the reported nest concern and the location during an inspection. A technician explains the recommended response based on the identified pest and the work needed, so the customer understands the proposed scope before proceeding. The inspection clarifies what pest is present and what response is recommended. Keep people away from the nest area and ask the technician for practical guidance about access and any follow-up needs.
Typical job
A homeowner reports mouse activity and wants
A technician inspects for activity and confirms the pest before selecting treatment. The customer hears the recommended approach, then receives practical prevention steps and guidance about reporting recurring activity or new sightings. A clear plan gives the homeowner next steps for addressing the concern and watching for changes. Report recurring activity promptly, and do not move or discard any bait stations without technician guidance.